FAQ

Welcome to the FAQ page of Nuranail

We are here to answer the most frequently asked questions about our services, policies and products.
If you have a question that is not answered here, please contact us!

1. Where do you ship to?

Currently, Nuranail only delivers to the United States.

2. How much does shipping cost?

Nuranail offers free shipping on all orders, with no minimum order amount required.

3. How long does delivery take?

Processing time: 1-2 business days (Monday to Friday)

Shipping time: 5-7 business days (Monday to Friday)

Estimated total delivery time: 6–9 business days from order date

4. Can I track my order?

Yes! Once your order has been shipped, you will receive a confirmation email with tracking details .

5. What payment methods do you accept?

We accept the following payment methods:

  • Visa
  • Mastercard
  • Amex

7. What is the return policy?

Nuranail accepts returns within 30 days of receiving your order.

8. Do you offer exchanges?

Currently Nuranail does not offer direct exchanges.
If you would like a different size, color or product, we ask that you return the original purchase and place a new, separate order.

9. Are my payment details safe?

Absolutely! We use secure and encrypted payment channels to protect your information.
Our site complies with PCI-DSS standards for data security.

10. How can I contact Nuranail?

For questions about returns or refunds, please feel free to contact us:

Email: hello@nuranail.com

Phone: +370 (684) 58052

Address: Filaretu g. 35, Vilnius, 01211, Lithuania

Business hours: 

Monday - Friday 9 a.m. - 5 p.m. EET

We will do our best to answer your email within 24 hours.

Frequently Asked Questions

How many patches come in one box?

Each box contains 32 individual nail correction patches.

How often should I use the patches?

Apply one patch daily and wear it for 6–8 hours, preferably overnight, for best results.

Can I use the patches on fingernails as well?

Yes, the patches are suitable for both toenails and fingernails.

Are the patches waterproof?

Yes, they’re made with a breathable, waterproof top layer for comfortable wear.

How do nail patches work?

The patches deliver active ingredients directly to the nail surface, helping to soften damaged layers, reduce discoloration, and support healthy nail growth by creating a protective, healing environment.

What are the ingredients?

The patches contain a blend of active ingredients including Glycerol, Allantoin, Kochia, Cnidium, Garlic extract, and Tea Tree Oil.